Frequently asked questions
Your questions, answered
Everything you need to know about Taxi d'ici Coop's taxi service in Drummondville. Another question? Call us at 819-991-9111.
How do I book a taxi in Drummondville?
Three simple ways: by phone at 819-991-9111 (24/7), online via our booking form, or soon through our mobile app. Phone is fastest for an immediate need.
What are your wait times?
The average wait time is about 15 minutes in Drummondville, depending on the time and traffic. At peak hours it may be slightly longer — book ahead to guarantee your ride.
How are your fares calculated?
Our fares follow the regulated tariff: a pick-up charge, then a per-kilometre and per-minute rate. For the airport or station, a flat rate can be agreed in advance. See our Fares page or call us for an estimate before departure.
What payment methods do you accept?
We accept cash as well as major debit and credit cards directly in the vehicle. For businesses, corporate account billing is available.
Do you serve the airport and train station?
Yes. We provide transfers to and from the airport and station. Book ahead for a stress-free departure; we'll be on time with room for your luggage.
Which areas do you cover?
We serve all of Drummondville and its sectors: downtown, Saint-Nicéphore, Saint-Charles-de-Drummond, Grantham-Ouest, Drummondville-Ouest, Saint-Joachim-de-Courval, plus nearby municipalities in the Drummond RCM. See the service area.
Do you offer adapted transport?
Yes. We provide caring service for seniors and people with reduced mobility, with door-to-door assistance when needed. Mention your needs when booking.
Can I book a taxi in advance?
Absolutely. You can schedule recurring trips (medical appointments, school, work, events) by phone or through the online form. We confirm your booking promptly.
Are you available at night and on weekends?
Yes, our service runs 24 hours a day, 7 days a week, including nights, weekends and holidays. A dispatcher is always on duty.
Do you deliver parcels?
Yes, we offer local delivery of documents and small parcels, quickly and affordably. Contact us for details.
Have another question?
Our team is here for you, 24 hours a day. Don't hesitate to call us.